Kansas City Metropolitan

Library & Information Network

Supervisor Certification Program

The Supervisor Certification Program is a program being offered by the Kansas City Metropolitan Library & Information Network (KCMLIN).  It is tailored to provide essential skills for staff currently in supervisory roles and those who are working toward this goal.  Staff who are responsible for planning, creating and justifying budgets, hiring, training, and supervising staff and developing policies will find these workshops to be invaluable.

To complete the Supervisor Certification Program, each participant must take a minimum of four required and six elective courses of your choice.  If you have taken courses that have been used as a part of another certification program, they cannot be used in this program as well.  You must take different selections in order to broaden your knowledge and skills.  Since all the classes in the Administrator level are "required", it is suggested that you do not take these as part of the Supervisor Certification program if you are planning on completing the Administrator Certification Program as well.

Please remember that these courses are not offered at all times.  As instructors come and go, course names may also be changed to reflect the request of an instructor.  If you have any questions whether a class fulfills the need of the program, please contact the KCMLIN office.  Half day workshops are worth 1/2 credit toward your completion and full day workshops are worth a full credit.

Required Courses 

  - Survival Skills for Supervisors

  - Effective Performance Evaluations

  - Legal and Concise Employee Documentation

  - Hire, Train and Avoid Harassment

Elective Courses

Acquisitions Workshop

Beyond ADA - Serving the Disabled Community

Beyond the Basics Reference

Business Plan Basics

Conflict Resolution & Confrontation Management

Creative Planning

Creative Techniques for Researching Funding Sources

Creative Use of Conflict

Cultural Diversity in the Workplace

Dealing With Difficult People

Developing a Training Program (How to Develop a Training Program)

Developing Winners From the Start

Diversity Class - Full Day

Employee Motivation

Exceptional Customer Service

Exploring Government Documents

Fish!  Philosophy!

Generational Differences/Overcoming Generational Roadblocks

Grammar for Business Success

How to Be Tactful, Open-Minded & Professional About Feedback

How to Give and Take Criticism

Human Resource Reference on the Web and in Print

Intercultural Communication

International Fiction

Introduction to Competency Development

Introduction to Human Resource Management (HR 101)

Introduction to Social Science Reference

Library Collaboration & Partnerships

Library Security Workshop

Long Range Planning

Managing Multiple Priorities

Marketing Your Library @ the Point of Contact

Motivating Employees During Difficult Times (Employee Motivation)

Powerful Presentation Skills

Preventing Workplace Violence

Problem Solving & Decision Making Tools

Reference Round Up

Science Fiction and Fantasy Workshop

Serving the African American Community

Serving the Asian Community

Serving the Disabled Community

Serving the Gay/Lesbian Community

Serving the Latino Population

Strategic Planning

Strategies for Program Evaluations

Team Building & Meyers Briggs

Teambuilding in the Workplace

Time Management

What? We're Meeting Again?

Working with Advisory Groups

Working with Board of Directors

Working with Volunteers

Yesterday We Were Friends..Today I'm Your Supervisor