"Learning is a Journey.....Not a Destination"
Available Anytime
Workshop Instructor:
Library Education @ Your Desktop - University of North Texas
Linda Tyler Rollins
Workshop Description:
Etiquette is not rocket science. It's much more important.
The focus of this course is on Corporate Etiquette...the Rules of Engagement in the Library! It embraces a "Fake It 'Til You Make It" approach. In its simplest form, faking it means pretending to have a behavior or skill until the desired behavior becomes a habit. It is practice, pure and simple.
COURSE OBJECTIVES
After completing this course, you will be able to:
- Understand the evolution of etiquette
- Determine the appropriate dress for the workplace that will be professional and bring you credibility
- Make yourself relax and stay focused on your job at hand
- Utilize the basic communication "tools" correctly and effectively
- Utilize correct etiquette when attending business social events
- Handle cleanliness issues in the break room
- Utilize electronic devices while still considering etiquette practices
- Deal with different cultural, ethnic or physical perspective of your patrons
COURSE STRUCTURE
The course addresses these issues and more in a web-based course designed to take about 1 1/2 hours to complete. It contains multimedia elements, external links, pre- and post-tests, and course evaluation modules.
THREE EASY
WAYS TO REGISTER:
E-mail: sburton@kcmlin.org
Fax: (816) 461-0966
Phone: (816) 521-7257
How This Works:
When your registration has been processed for this class, you will be sent a course code by email. You will also receive login and course code information so that you may take the course at the time that works best for you.
KC Trains/KCMLIN Member: $15.00
Non KC Trains/KCMLIN Member: $17.50
Full refunds or credits are available for cancellations made a minimum of seven days prior to the workshop minus a $5.00 administrative fee.
You can transfer to another workshop a minimum of seven days before the workshop with no administrative fee.
Cancellations made less than seven days prior to a workshop receive no refunds or credits.
Last Updated 6/12/07