Kansas City Metropolitan Library & Information Network Members
Applications Administrator, Library Systems (Systems Specialist)
Description:
This
department, Technology Platforms, is responsible for foundational systems
support for enterprise IT services utilizing a team-based approach.
Technology Platforms includes systems administrators, database
administrators, and applications administrators.
This unit,
Application Administration, is responsible for the installation,
configuration, upgrade, and maintenance of all University enterprise
applications.
This position provides application administration
and support services with emphasis on library management and scholarly
communications systems including the Integrated Library Management system
and catalog, interlibrary loan system, institutional repository, visual
resources software, off-site storage (annex) management system, and other
applications related to teaching, learning and research at the university.
This position is specifically responsible for undertaking application
upgrades, maintenance, configuration, and troubleshooting software. Works
in partnership with library managers to provide quality information
services to the user community.
Responsibilities:
- 1. 65% Application Support
a. Upgrades and maintains applications and auxiliary software on the server using knowledge of library operations, standards and data protocols.
b. Coordinates server support initiatives with unit(s) responsible for desktop and client support.
c. Works with library staff to verify, document, and report incidents and problems to technical support staff, either internal or vendor. Tracks, tests, and reports resolution.
d. Writes and organizes technical documentation required to maintain applications, augmenting vendor documentation as needed.
e. Works closely with appropriate staff in Libraries and Information Technology computing units to monitor and deliver quality services to end users.
2. 20% Project Planning
a. In consultation with the designated IT and Library staff, creates project plans and carries out prioritized projects related to ongoing support and service delivery, coorinating with other IT and Library units as needed.
b. Assists in identifying and analyzing user requirements for configuring and upgrading existing systems and services or implementing new ones.
c. Utilizes knowledge of library operations, data formats and standards, information exchange protocols in working with planning teams for solutions that are cognizant of the privacy, licensure, and security aspects of various types of digital data.
d. Participates in IT Service management including preparation of change management requests for approval and participation in incident and problem resolution.
e. Meets regularly with IT and Library service teams.
3. 10% Assists in Innovating New Services and Solutions
a. Works closely with Library and IT management groups to consider and implement new solutions and services that allow users to access, integrate, maniputlate, and use electronic information.
b. Assists in analyzing technologies that affect system integration and interoperability, data migration, and digital preservation.
4. 5% Other Duties as Assigned.
Minimum
Qualifications:
1. Two years
experience installing, upgrading, configuring and maintaining server-based
applications in a Unix environment.
2. Two years experience
administering an integrated library system in a medium or large public,
academic or consortia library environment.
3. Effective written
communication skills as evidenced by application materials.
4. At
least one year of experience working in a team environment as demonstrated
by work history and application materials.
Preferred
Qualifications:
2. One year experience maintaining server-based Windows operating systems and applications.
3. Experience working with MARC and other library metadata formats.
4. Experience creating shell or PERL scripts.
5. Experience using SQL to extract data for manipulation or reporting.
6. Experience supporting Windows desktop software for library environments.
7. Experience administering Oracle-based applications.
8. Flexible person with strong interpersonal and communication skills who is able to work effectively and cooperatively as part of a team as well as independently.
Type:
Full Time
Salary & Benefits:
Commensurate with qualifications and experience of
candidate.
Instructions:
Submit an on-line application at https://jobs/ku.edu and search by the position number 00000056. A complete application will include a cover letter detailing how the qualifications are met and a current resume.
